So, I truly understand what it is like to feel homesick, not have enough money, to work three jobs while maintaining a high GPA. All ISS team members have significant international experience and are eager to help you deal with issues you may encounter.ĭirector, International Student and Visitor Services (ISVS)Īs my name might suggest, I come from somewhere else in fact, I came to Alberta almost 30 years ago as an international student from Trinidad and Tobago. The ISS team looks forward to serving you! Connecting with the advisors during your first few months at the University of Alberta will build your relationship and provide you with helpful information. If you have an emergency, please call 9-1-1 The International Student Services Team Support Services: View on and off-campus support services available to the campus community.Ĭontact University of Alberta Protective Services (UAPS) for complaints/information: 78 Other Campus Services for After-Hour Help The International Services Centre is located in the Telus Centre on the University of Alberta North (main) Campus. If your inquiry is an urgent one or immigration-related (study and/or work permits, visas, or travel-related), we strongly advise you to connect with an advisor either by booking an advising appointment, or if you are in Edmonton, by visiting the International Services Centre (142 Telus Centre) in-person to speak with an International Student Specialist during drop-in advising hours (from September 1 onwards, drop-in advising hours are 10:30 am - 12:00 pm (with the exception of Wednesday) and 1:30 pm - 3:30 pm, Monday-Friday). As a result, there may be a delay in responding.
Your Patience is Appreciatedĭue to the ever-changing COVID situation, we are receiving a lot of emails. Our team can guide you to the appropriate people or resources. The first step to connecting to the right person is to connect with one of our International Student Advisors.
You may think a good strategy is to send emails to multiple offices on campus - it isn’t! We understand you may have a pressing concern and require assistance, so connecting with the appropriate person is important. We request that you do not send the same email inquiry to multiple offices on campus separately as it duplicates the work and takes away from time that can be utilized to assist students.
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